Shipping Policy

Every order within the United States ships free by ground. Below, you’ll find how we process orders, when they arrive and what to do if something goes wrong.

Free U.S. ground shipping on every order, with no minimum
2–3 business days to prepare your order
2–4 business days in transit
Tracking number sent to you by email

Shipping costs

Ground shipping is completely free to every U.S. address we serve. There is no minimum order and no shipping fee at checkout.

Where we ship

We ship to all 50 states and Washington, D.C., including Alaska and Hawaii. We also deliver to P.O. boxes.

However, we don’t ship to U.S. territories such as Puerto Rico, Guam or the U.S. Virgin Islands, or to APO, FPO and DPO military addresses. These shipments often need customs paperwork or special handling, so they take much longer. We also don’t ship outside the United States. If you enter one of these addresses, checkout will show that shipping isn’t available.

How we ship

We ship with UPS, USPS, FedEx and Amazon Logistics, and we choose the best carrier for your address. Once your order ships, we email you the tracking number, so you can follow it all the way to your door.

Order processing

We prepare orders within 2–3 business days, excluding weekends and holidays. During busy periods, such as holiday sales, this can take a little longer.
After you place an order, you’ll receive a confirmation email with the order details. If it doesn’t arrive, check your spam folder or contact us.
We can’t change an order after it ships. So if you need a change, please contact us as soon as possible.

Delivery time

Most orders arrive 2–4 business days after they ship. However, orders to Alaska and Hawaii usually take a few extra days. Still, all delivery times are estimates, because carrier delays, weather and peak seasons can affect them.

Damaged or lost packages

If your package arrives damaged or never arrives, email us within 7 days of the delivery date (or the expected delivery date). Please include your order number and, for a damaged item, a photo. Then you choose what works best for you: we’ll either send a replacement or give you a full refund.

Incorrect addresses

Please check your shipping address carefully before you place your order. We aren’t responsible for non-delivery caused by an incorrect address. However, if the carrier returns an order because of an address error, we’ll refund it in full, and you can then place it again with the correct address.